Etiket: friendly fraud

Unauthorized payment claims are the biggest driver of refund exposure in Turkey, and getting 2FA/3DS and the burden of proof right decides who pays. One-line takeaway: When a customer claims an unauthorized payment, liability in Turkey turns on (i) whether strong authentication (2FA/3DS) was used correctly, (ii) consumer-law protections (Law 6502), (iii) the payments framework […]
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